Pearl City Auto Works

Corvette 808 a month ago

Extremely pleased with the service I received. A reoccurring check engine light has been plaguing my truck and of course the light goes off when I bring it to PCAW. Regarldless, they hooked up to their diagnostic computer and checked everything as well as gave it a thorough test drive. They didnt try to upsell anything and didn't charge me. This would've definetly been at least a $150 charge at the dealership with multiple attempts to sell services. Ask me how I know...definetely will come here from now on. The staff was also very friendly, informative, and it just felt like an honest operation with service as the focus.

Amir Arsalon Joneidi 3 months ago

Finding an honest and reliable auto repair shop isn't always easy, but Pearl City Auto Works has earned my complete confidence. The entire team is friendly, professional, and committed to providing exceptional service. Shay, Jenn, and Keoki deserve special recognition for their outstanding communication, attention to detail, and dedication to making every customer feel valued. The technicians consistently deliver high-quality work and the pricing is fair and reasonable. I highly recommend Pearl City Auto Works to anyone looking for dependable service and people who truly stand behind their work.

Vladimir Korolev 3 months ago

Pearl City Auto Works consistently delivers outstanding service. From the front desk to the technicians, the entire team is professional, knowledgeable, and genuinely care about their customers. A special thank you to Shay, Jenn, and Keoki, who consistently go above and beyond with excellent communication, honest recommendations, and exceptional customer service. The quality of the work is outstanding, the repairs are done right, and the pricing is always fair and reasonable. I highly recommend Pearl City Auto Works to anyone looking for a trustworthy, dependable, and customer focused auto repair shop.

Ana Trovinger 4 months ago

We've been visiting this shop for years and have always had great experiences. Whenever someone asks for a recommendation, I confidently recommend Pearl City Auto Works. The staff genuinely treats customers like family, they are honest, and never try to sell us unnecessary services. Since my spouse travels frequently for work, this is the only shop they trust to handle our car while they're away. Recently, I had an issue and was concerned about some noises coming from our vehicle. I left a voicemail, got a callback within an hour, and given our situation, they worked with us to come in to ensure everything was okay. But, just like a sickly child walking into the doctor's office looking perfectly healthy, our car didn't make the noise when it was checked, haha. The staff suggested recording the sound and bringing it back if it worsened over the weekend, as they are closed then. Also, when they don't have loaners available, they have a very reasonably priced partnership with Enterprise if a rental is needed. I'm truly grateful to everyone there for their caring and professional service. Before finding this gem, we had horror story after horror story trying to find a good shop for our

Rachelle 4 months ago

After taking my car elsewhere to get "fixed", 6 weeks later the same issue appeared. I had a feeling PCAW could find out exactly what was going on with my car. They were able to squeeze me in their already tight service schedule. The service was personable and honest. Greatly appreciate Service Tech, Keoki for putting in the time and effort to find the issue that the other place didn't invest the time to do so. He listened to my concerns and stayed in contact throughout. An explanation of the issue was given in detail. Highly Recommend!